Old account information

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  • I am trying to complete a financial fitness review for a job that I was currently accepted for.
    They are requesting that I prove I had a debt management plan with Care On. This account is about two years old and I stopped paying on it because of decrease in income. I need supporting documents showing What accounts were included, what I paid and when I paid my ,payments. I have been unable to get a hold of you guys all day to have this information emailed to me. The numbers just say all agents are unavailable. What is going on?

  • Hi sjedwards1984,

    For information regarding your Debt Management Program, email us at customercare@careonecredit.com. Please email us from the email address that we have on file for you so that we can access and verify your account. Also include the information needed.

     CareOne Community Support Team

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