Related Posts
  • Forum Post: Feeling a little mislead

    Good Morning, When I enrolled in CareOne I qualified for the hardship program. I called the other day to increase my payment, since I am now in a position to do so, and was told that I could not increase it for the card I was requesting. The CareOne associate went through my program and determined that...
  • Forum Post: Tax Refund = Pay Off of Two Accounts?

    I've been reading the posts regarding early payoffs, and I am very interested in utilizing part of my tax refund for debt payoff. I'd like to know the exact steps I need to take in order to do so through Care One. Thanks!
  • Forum Post: Re: extra payments

    Hi Chewbacca, We strongly encourage you to continue making all of your payments including extra payments and your final payment through your debt management plan. Direct payments to your creditors can result in original creditor terms reinstated as they view your ability to make extra payments as a sign...
  • Forum Post: Re: what if i want to pay extra on my account

    Hi Carrie, We strongly encourage you to continue making all of your payments including, extra payments and your final payment through the plan. Inconsistent or direct payments can result in original creditor terms being reinstated. It is important to note your regular payment will stay the same throughout...
  • Forum Post: Re: Payoff

    Hi Heredaf, Yes you can absolutely pay off your debt early and with no penalties or fees. We strongly encourage you to make additional payments whenever you can so that you can become debt free even faster. Please make sure any extra payments are applied through your debt management plan benefits. It...
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